Customer Service

Matco Tools offers the best customer care in the industry. We are committed to building a reputation for service that meets the standards of quality we have earned with our tools. Your Matco experience--whether on the Internet or through our traditional channels--will be second to none.

True to our word, we fully warranty our products. If you are unsatisfied you can return any product for repair, replacement, or a refund.

To further back this pledge, Matco is offering a FREE 30-day money back guarantee to our Internet customers* only (*excludes Commercial accounts). If you are not satisfied with your online purchase for any reason, you may return it for a full refund.

Matco is protective of your privacy, as well. We guard the information you provide us with the highest levels of confidentiality.

If you have questions, comments, or concerns, please contact us. Our operators are on-call Monday-Friday 8:00AM-10:00PM EST. Or, email us anytime and we'll get back to you by the next business day.

That's a promise.

Matco Tools, Inc.