Frequently Asked Questions | Matco Tools Customer Service

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eCoupons How to Become a Distributor International Sales Mail and E-mail Addresses Miscellaneous Online Store and Distributors Ordering Returns and Refunds Search Tips Shipping and Delivery		How can I make matcotools.com site look better in AOL? How can I get a hold of a "real person" or get a question answered? Do you have an affiliations/partnerships program? Some of the links on the Matco Tools site are not functioning. What's the problem? Any other questions we haven't answered?

How can I make matcotools.com site look better in AOL? Matcotools.com can be improved in AOL browsers if the images are not compressed. To turn off the image compression: For AOL 4.0 users: Click on the "My AOL" icon at the top of the AOL navigation bar. Select "Preferences" from the pull down menu. Click on the "WWW" icon for Web Preferences. Uncheck the box that says "Use compressed images (Pages load faster when on)." Click OK. For AOL 5.0 users: Click on the "My AOL" icon at the top of the AOL navigation bar. Select "Preferences" from the pull down menu. Click on the "WWW" icon for AOL Internet Properties. Click on the "Web Graphics" tab. Uncheck the box that says "Use compressed graphics." Click OK. Click on the refresh button to uncompress the graphics and see matcotools.com as it was meant to be. Back to top

How can I get a hold of a "real person" or get a question answered? Call our customer service representatives. They are available to help you Monday-Friday 9:00AM-5:30PM EST. Back to top

Do you have an affiliations/partnerships program? Not at this time. Back to top

Some of the links on the Matco Tools site are not functioning. What's the problem? Please send a message to our customer service department . In your e-mail include the complete URL (Internet address) of the page you are trying to access. We will investigate and reply to you within one business day. Back to top

Any other questions we haven't answered? Call our customer service representatives. They are available to help you Monday-Friday 9:00AM-5:30PM EST. Back to top