Frequently Asked Questions | Matco Tools Customer Service

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eCoupons How to Become a Distributor International Sales Mail and E-mail Addresses Miscellaneous Online Store and Distributors Ordering Returns and Refunds Search Tips Shipping and Delivery		Are all of your products available online? Are all of your products available in your catalog? How can I receive a printed copy of the Matco Tools Catalog? How do I order offline? (What other ways can I place an order with you?) What if I have questions about the products online? Are the prices different on your website from those quoted to by my distributor?

Are all of your products available online? Every Matco product in our catalog is available online, except custom toolboxes and special order items. Back to top

Are all of your products available in your catalog? Yes, the products you find online are available offline through our Mobile Distributors. All part numbers are the same. New items may not be in the catalog. Back to top

How can I receive a printed copy of the Matco Tools Catalog? Unfortunately, we make a limited print run of our catalogs and we can not make them available to the general public. Back to top

How do I order offline? (What other ways can I place an order with you?) To order offline you can contact one of our distributors in your area or call our customer service representatives at 866-BUY-TOOL (1-866-289-8665). Back to top

What if I have questions about the products online? Call our customer service representatives at 866-BUY-TOOL (1-866-289-8665). They are available to help you Monday-Friday 9:00AM-5:30PM EST. Back to top

Are the prices different on your website from those quoted to by my distributor? Matcotools.com does not set the prices our distributors charge. Prices may vary, depending upon your distributor. Back to top

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