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What is Matco's return policy?

Can I return distributor purchases online?

Can I return something I bought online to my distributor?

How long does my refund take?

What is Matco's return policy?

Matco guarantees its products will meet your satisfaction. If you would like to know more, please read through our Return Policies section.

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Can I return distributor purchases online?

Matcotools.com will accept returns of any tools still under warranty for repair or replacement. Products that you wish to return for a refund which were purchased from a distributor must be returned to that distributor.

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Can I return something I bought online to my distributor?

No, but the Matco Franchise distributor may accept your warranty tools for repair or replacement. They are not obligated to process refunds for tools that were purchased online.

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How long does my refund take?

Matco will refund your purchase price within 3 days of the product's return. If you would like to know more, please read through our Return Policies section.

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