Franchisee Support
Matco Tools franchisees count on Matco to provide service they can depend on. Whether finding a part number for a specialty tool, tracking shipments, or providing marketing materials, Matco’s franchisees trust that Matco’s franchise system will provide the resources and support to keep their business running so that every franchisee can deliver outstanding service and quality tools to their customers.
Outstanding Franchisee Support
- Available 16 hours a day
- Assists with daily business
- Provides warranty claim support and administration
- Tracks shipments
- Provides special order assistance
Technical Product Support
- Provides daily product support
- Tackles product troubleshooting inquiries
Marketing Support
- National advertising support on TV and magazines
- Motorsports sponsorship
- Sales flyers
- Product training
New Product Support
- New and exclusive product launches
