Franchisee Support

Matco Tools franchisees count on Matco to provide service they can depend on. Whether finding a part number for a specialty tool, tracking shipments, or providing marketing materials, Matco’s franchisees trust that Matco’s franchise system will provide the resources and support to keep their business running so that every franchisee can deliver outstanding service and quality tools to their customers.

Outstanding Franchisee Support

Available 16 hours a day
Assists with daily business
Provides warranty claim support and administration
Tracks shipments
Provides special order assistance

Technical Product Support

Provides daily product support
Tackles product troubleshooting inquiries

Marketing Support

National advertising support on TV and magazines
Motorsports sponsorship
Sales flyers
Product training

New Product Support

New and exclusive product launches